Returns & Exchanges
At Antique and Estate Jewelry, we want you to cherish your unique piece of history; if you are not entirely satisfied, we offer a 14-day return window for a full refund or exchange. Please ensure all vintage and estate items remain in their original, unaltered condition with all security tags intact.
Initiate Your Request
Contact our concierge team within 14 days of delivery to receive a Return Merchandise Authorization (RMA) number and a secure shipping label.
Secure Packaging
Place the jewelry in its original presentation box and pack it securely inside a shipping carton along with all original appraisal certificates and grading reports.
Insured Shipping
Affix the provided prepaid, fully insured shipping label to the package and drop it off at an authorized carrier location, ensuring you obtain a receipt for tracking.
Inspection and Refund
Once our gemologists verify the item's condition and authenticity, your refund will be processed to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing