Frequently Asked Questions
Discover everything you need to know about our curated collection of timeless treasures.
How do you verify the authenticity of your jewelry?
Every piece in our collection undergoes a rigorous inspection by certified gemologists to verify its era, materials, and gemstone quality. We provide a detailed Certificate of Authenticity with every purchase.
Do you offer resizing for vintage and antique rings?
Many of our rings can be resized by our master jeweler. However, due to the delicate nature of certain antique settings, some pieces are best left in their original state. Please contact us before purchasing to confirm if a specific ring can be adjusted.
What is your return policy for estate pieces?
We offer a 14-day return window for a full refund, provided the item is returned in its original, unaltered condition with all security tags attached. Please note that custom-resized items are final sale.
Is shipping insured?
Yes, we provide complimentary, fully insured overnight shipping on all domestic orders over $500. Your signature will be required upon delivery to ensure your heirloom arrives safely.
Can I request a video of a specific item?
Absolutely. We understand that jewelry is a tactile experience. Contact our concierge team, and we will be happy to provide high-definition videos or additional photos of any piece under natural lighting.
Do you offer layaway or financing plans?
We offer flexible layaway plans for up to 90 days and partner with Affirm to provide instant financing options at checkout, allowing you to secure your favorite piece today and pay over time.